Privacy and Cookie Policy

Welcome to our Privacy and Cookie Policy

Effective as of 14 August 2026

This website, https://backunlocked.com/, is operated by Diavintage LTD, located at Unit 2 Oasis Business Centre, Brinell Drive, Irlam, Manchester, M44 5BL, United Kingdom. By using this website, you agree that Diavintage LTD is the entity responsible for collecting and processing your personal data as described in this Privacy Policy.

At Diavintage LTD, your privacy is important to us. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information when you use our services or visit our website. We are committed to safeguarding your privacy.
Information we gather
to provide our adult-focused services, we collect your name, contact details, and responses to health-related questionnaires.
  • Contact details
    We collect personal information that you voluntarily provide to us when you contact us or sign up for our services, including:
    • Name
    • Email address
    • Phone number
  • Health questionnaire answers
    We are dedicated to delivering high-quality work and exceptional service, ensuring every aspect of our partnership meets your expectations. We use this information to provide and improve our services. Where you choose to provide health-related information through our questionnaire, we use this information to understand your situation, assess whether our services are appropriate for you, and provide the services you request.
  • Marketing communications
    Where you provide your email address and give the required permission to receive marketing communications, we may use your email address to send information about our services, educational content, offers, and other promotional communications. You can withdraw your permission or unsubscribe from marketing communications at any time.
Using your information
We utilise your data to deliver services, communicate with you, enhance our offerings, and perform internal analysis.
  • Service provision
    Your information is used to deliver the services you requested.
  • Communication
    We use your contact details to communicate with you regarding your service, send you relevant updates and promotional materials.
  • Service improvement
    Your data helps us improve and enhance our services.
  • Internal analysis
    We use data for internal analysis to better understand user needs and preferences.
Advertising and Tracking
  • We may use Meta Business Tools, including the Meta Pixel, to measure the effectiveness of our advertising and understand interactions with our website. We do not intentionally send health questionnaire responses or other sensitive health information to Meta through these tools.
Third-party partnerships
We use Meta Business Pixel and Clinico Calendar for marketing and scheduling. Please review their respective privacy policies.
  • Marketing
    We use third-party services for marketing purposes. Their privacy policies should be reviewed.
  • Scheduling
    We use Cliniko, a practice management and appointment scheduling platform, to manage appointments and information provided in connection with our services. Information submitted through our booking and health questionnaires may be processed through Cliniko on our behalf.
Ensuring data security
We employ reasonable measures to protect your information. However, complete online security is not guaranteed.
  • Data encryption
    We use encryption to protect data during transmission.
  • Access control
    Access to your information is restricted to authorized personnel.
  • Regular security audits
    We conduct regular security assessments to identify and address vulnerabilities.
  • Data backup and recovery
    We maintain backups of your data to ensure its availability in case of loss or damage.

Cookies


Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site and personalise content. We use cookies for:
  • Website functionality and performance
  • Analytics and tracking
  • Advertising purposes
You can manage or disable cookies through your browser settings; however, some website features may not function properly without cookies.
Understanding your rights
you have the right to access, modify, or remove your personal information. Contact us to exercise these rights.
  • Access
    You can review the personal information we hold about you.
  • Correction
    You can request corrections to inaccurate information.
  • Deletion
    You can request the deletion of your personal information.
  • Contact us
    Contact us to exercise any of these rights.
Protecting children's privacy
our services are exclusively for adults. We do not knowingly collect data from children.
  • Age restriction
    Our services are intended for users 18 years of age or older.
  • Data collection
    We do not knowingly collect personal information from children.
  • Parental consent
    If we discover we have collected information from a child below 18 years old, we will delete it.
  • Reporting
    If you believe we have collected information from a child, please contact us.
Policy updates
We may update this policy periodically. Any changes will be posted here.
  • Updates
    This policy may be updated periodically.
  • Notification of changes
    Any changes will be posted on this page.
Contact us
If you have questions about this privacy policy, please contact us. We are happy to help with any privacy concerns.
Phone: +447553834892
Email: annaneurophysio59@gmail.com
Unit 2 Oasis Business Centre, Brinell Drive, Irlam, Manchester, M44 5BL, United Kingdom
Manage cookies
We use cookies to provide the best site experience.
Manage cookies
Cookie Settings
Cookies necessary for the correct operation of the site are always enabled.
Other cookies are configurable.
Essential cookies
Always On. These cookies are essential so that you can use the website and use its functions. They cannot be turned off. They're set in response to requests made by you, such as setting your privacy preferences, logging in or filling in forms.
Analytics cookies
Disabled
These cookies collect information to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you. See a list of the analytics cookies we use here.
Advertising cookies
Disabled
These cookies provide advertising companies with information about your online activity to help them deliver more relevant online advertising to you or to limit how many times you see an ad. This information may be shared with other advertising companies. See a list of the advertising cookies we use here.
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